You can easily access your sales receipt through the following methods:

1. 1. Email confirmation: A copy of your sales receipt is automatically sent to the email address you provided during checkout. Check your inbox (and spam folder, just in case) for an email titled "Order Confirmation" or "Sales Receipt".
   2. Customer account: If you created an account on our website, you can log in and view your order history. Your sales receipt will be available for download in the "Order Details" section of each purchase.
   3. My Orders page: Even without an account, you can access your order details using the order number and email address used during purchase on our "My Orders" page.
   4. Contact customer service: If you're unable to locate your receipt through the above methods, please contact our customer service team. Provide your order number or the email address used for the purchase, and we'll be happy to resend your receipt.
   5. For in-store purchases: If you made a purchase at one of our physical locations, please keep the printed receipt provided at the time of sale. If you need a duplicate, visit the store with your order information or ID, and our staff will assist you.

We recommend saving a digital copy of your receipt for your records. If you need any further assistance locating your sales receipt, please don't hesitate to reach out to our customer support team.

We want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:

1. 1. Check eligibility: Ensure your item is eligible for return. Standard products can be returned within 14 days of receipt. Custom or personalized items are generally non-returnable unless defective.
   2. Contact us: Reach out to our customer service team via email or phone to initiate the return process. Please have your order number ready.
   3. Explain the reason: Let us know why you're returning the item. This helps us improve our services and process your return more efficiently.
   4. Receive instructions: We'll provide you with specific return instructions, including the return shipping address and any necessary forms.
   5. Pack the item: Carefully pack the item in its original packaging if possible. Ensure it's protected for shipping to prevent any damage during transit.
   6. Ship the item: Send the package using a trackable shipping method. We recommend insuring the package for its full value.
   7. Refund processing: Once we receive and inspect the returned item, we'll process your refund. This typically takes 5-10 business days, depending on your payment method.

Please note:

• • Return shipping costs are the responsibility of the customer, except in cases of defective items or errors on our part.
  • Items must be returned in their original condition, unused, and with all accessories and documentation.
  • For hygiene reasons, certain items may not be eligible for return once opened or used.

If you have any questions about the return process or need assistance, please don't hesitate to contact our customer service team. We're here to help ensure a smooth and satisfactory experience.

We appreciate your interest in our products. Regarding out-of-stock items:

1. 1. Regular products: For our standard, non-custom items, we typically do restock. The timeframe can vary depending on demand and supply chain factors.
   2. Notification system: You can sign up for restock notifications on the product page. We'll email you when the item becomes available again.
   3. Custom and limited items: Some custom designs or limited-edition products may not be restocked. These are usually clearly marked as such on the product page.
   4. Alternatives: We often offer similar products or can suggest alternatives if a specific item is unavailable.
   5. Check back regularly: Our inventory updates frequently, so we encourage you to check our website periodically.
   6. Contact us: If you're particularly interested in an out-of-stock item, feel free to contact our customer service. We might be able to provide more specific information about potential restocking or offer custom solutions.
   7. Pre-orders: For highly anticipated items, we sometimes offer pre-orders. This allows you to secure your purchase before the item is back in stock.
   8. Manufacturing on demand: As a 3D printing service, we have the unique ability to produce many items on demand. If an item is out of stock, we may be able to manufacture it specifically for you.

Remember, the nature of 3D printing allows for flexibility in production. If you don't see exactly what you're looking for, or if an item is out of stock, don't hesitate to reach out. We may be able to create a custom solution that meets your needs.

We strive to make our 3D printing services accessible to as many customers as possible. Here's information about our shipping coverage:

1. 1. Domestic shipping: We offer shipping to all addresses within Spain. This includes residential addresses, business addresses, and PO boxes.
   2. We ship to all continents, covering a wide range of countries globally. Please check our shipping page for a complete list of international destinations.
   3. Restricted areas: Due to shipping regulations or logistical challenges, we may be unable to ship to certain regions or remote areas. These are typically highlighted during the checkout process.
   4. Military addresses: We do ship to APO/FPO/DPO addresses for military personnel stationed overseas.
   5. Multiple addresses: If you need to ship items from a single order to multiple addresses, please contact our customer service team for assistance.
   6. Local pickup: For customers near our physical location(s), we offer a local pickup option to save on shipping costs.
   7. Shipping carriers: We use reputable carriers, UPS, Correos, Zeleris, Mondial Relays to ensure your order reaches you safely and on time.
   8. Custom shipping requests: If you have specific shipping requirements or need delivery to an unusual address, please contact us before placing your order. We'll do our best to accommodate your needs.
   9. Shipping costs and delivery times: These vary depending on the destination and chosen shipping method. You can view estimated costs and delivery times during the checkout process.
   10. Address accuracy: Please ensure your shipping address is correct and complete to avoid delays or delivery issues.

For any specific shipping inquiries or to confirm shipping availability to your location, please don't hesitate to contact our customer service team. We're here to ensure your 3D printed items reach you wherever you are!